Terms of service

Dear LD-13 community, We will respond to every email within 24 hours, from Monday to Friday. 

Another reach point is our toll-free phone number +1(703)944 0744/ +49 (0) 1514 1957374 from 8 a.m. to 8 p.m. EST Monday to Friday and 9 a.m. to 9 p.m. EST on the weekends. 

To receive assistance on a wholesale or press-related inquiry, please email us via community@ld-13.com

Please fill out the dedicated contact form on the LD-13 customer care site for any other inquiries.

Your feedback is important to us; we want to make you feel safe with our brand, so feel free to share comments or suggestions on our social media platforms.